Privacy


Privacy Policy
Effective Date: 28/10/2023

Invino Club ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

Information We Collect

We may collect the following types of information:

  1. Personal Information: We may collect your name, email address, mailing address, phone number, and other contact information when you provide it to us.
  1. Billing Information: If you make a purchase, we may collect your payment information, such as credit card details or other payment methods. Please note that we do not store this payment information; it is securely processed by trusted third-party payment processors.
  1. Device and Usage Information: We may collect information about your device and how you use our website or services, including your IP address, browser type, and operating system.
  1. Cookies: We use cookies and similar technologies to track your usage of our website and services. These cookies do not contain personally identifiable information.

Use of User Behavior Data and Player Responses

We may collect and analyse user behaviour data and answers to the game for the purpose of improving our website and services. It's important to note that this data will not be personally matched to any individual user. The data will be aggregated and anonymised to protect user privacy.

This aggregated and anonymised data may be used for the following purposes:

  1. Analytics: We use user behaviour data to analyse trends and patterns in how our website and services are used. This helps us make informed decisions to enhance the user experience.
  1. Game Improvement: Answers to the game may be analysed to improve game performance and content. These analyses are conducted on an aggregate, anonymous basis.

Player Data & Protecting Identity

We reserve the right to use player data and responses to the quiz for marketing purposes, while preserving the user's identity. The information used may include your quiz responses including your first name (if provided). However, we will never use any of the following personally identifiable information: your full name, photo image, or email address for marketing purposes without your explicit consent.


Marketing Communication Policy

By providing your contact information, you consent to receive marketing communications from us. These communications may include updates, promotions, and other information related to our products and services. If you wish to opt out of receiving marketing communications, you can do so by following the unsubscribe instructions in the email or by contacting us directly at contact@invinoclub.com.


Transactional & Operational Communications

By providing your contact information, we have the right to contact you in relation to your active subscription, current orders, or account as our current operational procedures may require. 


Disclosure of Aggregated and Anonymised Data

We may share aggregated and anonymised data with third parties for various purposes, including research, marketing, and industry analysis. This data does not contain personally identifiable information and cannot be used to identify individual users.


Protection of Account-Level and Personal Data

We do not store personal information with behavioural data or player responses. Your account-level and personal data are protected to prevent unauthorised access, disclosure, alteration, and destruction. We limit access to your personal information to authorised personnel who require it for legitimate purposes.


Retention of Data

We will retain your account data and personal data for as long as necessary to provide you with the services you have requested and as required by applicable laws and regulations.


Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. If you have any questions about your data or wish to exercise your rights, please contact us at contact@invinoclub.com.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes on our website.


Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at contact@invinoclub.com.

By using our website and services, you acknowledge and agree to the measures we have in place to protect your data, the use of user behaviour data and player responses as described, your rights regarding your personal information, and our marketing communication policy.